PPO plans
Accolade Care Telehealth and Virtual Visits
24/7 Physical and mental health care by phone or online
(866) 406-1182
Accolade Care Advocate
Get help finding care, understanding coverage and costs, with claims and more
(866) 406-1182
(Monday–Friday, 5 a.m.–8 p.m. PT)
Behavioral Health
Accolade Care: Virtual counseling and mental health support
(866) 406-1182
Blue Shield of California: Mental health and substance use resources
BlueCard
Care outside of California
Call 810-2583 (BLUE) and provide the 3-letter prefix from your ID card
Health Savings Account
HealthEquity
(866) 212-4729
Available 24/7
Health Savings+ members: Open and manage your Health Savings Account.
Pharmacy
Navitus
Navitus Customer Care: (833) 837-4308
Available 24/7 except Thanksgiving and Christmas Day
Specialty Pharmacy
Lumicera
(855) 847-3553